Developing a proper records & information management program is no longer a luxury, it is a necessity! - Donald Skupsky, JD, CRM, FAI What is RIM (Records & Information Management)? Information is the life-blood of an organization, regardless of size or industry.  Today's RIM professionals need to posses up-to-the minute knowledge and tools in order to protect & manage their organizations most vital assets in our ever-changing world.  Traditional paper documents are familiar to many, but the majority of our information is created in the electronic or digital world today.  E-mail, Instant Messages(IM), application data, e-commerce data from the web, etc.  RIM is the proper management of this information from receipt/creation and distribution, through retention, protection, and disposition.  This is also sometimes referred to as ILM, or information lifecycle management. T.O.C. can arm you with the tools and training you need to proactively manage all of your records!   Where to start? The first step in developing an effective RIM strategy is to evaluate your organization’s current state as it relates to managing your information.   We will partner with you to conduct an objective assessment of your needs, costs, current processes and future expectations. The desired outcome will be to develop a plan that will meet both short-term and long-term business objectives in regards to managing your information.  This plan will outline your new records management strategy, with actionable items that when properly and consistently implemented, will produce results. Click here to request an assessment of your current RIM environment.   What is a record? What is Electronic Document Management? How can I automate my paper filing system? RM Glossary